Terms & Conditions

Terms & Conditions

 

Effective Date: 10-07-2026

Welcome to SYNCOZA LLP . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

1.Information We Collect

We may collect the following information:

Full name
Email address
Mobile number
Billing and shipping address
Payment information (processed securely through third-party payment providers; we do not store your card details)
Order history
Device information, browser type, IP address, and cookies
Any information you voluntarily provide through forms, reviews, or customer support.

2.How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify payments and prevent fraud.
Provide customer support.
Send order updates and service notifications.
Improve our website, products, and services.
Personalize your shopping experience.
Send promotional offers and marketing communications (only where permitted by law or with your consent).
Comply with legal obligations.

3.Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Payment gateway providers
Courier and logistics partners
IT and website service providers
Government or legal authorities where required by law
These parties receive only the information necessary to perform their services.

4.Cookies

Our website may use cookies and similar technologies to:

Remember your preferences.
Improve website performance.
Analyze website traffic.
Enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.

5.Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6.Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7.Your Rights

Subject to applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Withdraw consent where applicable.
Opt out of promotional communications.
To exercise these rights, please contact us using the details below.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9.Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.

11.Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

SYNCOZA LLP

Email: support.syncoza@gmail.com

Phone: +91 7902521694 , +91 7902521695 , +91 7902521696

Registered Office:

SYNCOZA LLP , Kacherithadam, Omanur , Edavannappara , Malappuram , Kerala 673645

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)Te

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